Warranty

LUXO DESIGN LTD Roof Windows Warranty Information

At LUXO DESIGN LTD, we prioritize quality and customer satisfaction. Our roof windows are built to last, and we back this commitment with a comprehensive warranty. Here’s everything you need to know about our roof windows warranty:

Standard Warranty Coverage

10-Year Warranty: Our roof windows come with a robust 10-year warranty. This covers the core structure and performance, ensuring peace of mind and long-term reliability for your home.

Product-Specific Warranties

Blinds and Shutters: Our range of blinds and shutters includes a 3-year warranty, ensuring they function seamlessly and complement your roof windows.

Electrical Components: For electric and solar-powered roof windows, the motors and controls are protect\ under a 3-year warranty.

Comprehensive Coverage Details

Manufacturing Defects: Our warranty protects you against any manufacturing defects in materials or workmanship, guaranteeing that your windows meet the highest standards.

Performance Assurance: We ensure our products will perform as expected under normal usage conditions throughout the warranty period.

 Insurance-Backed Warranty

For added security and peace of mind, LUXO DESIGN LTD offers an insurance-backed warranty. This means that even in the unlikely event that LUXO DESIGN LTD ceases trading, your warranty remains protected.

The insurance-backed warranty provides an extra layer of assurance, so you can invest in our products with complete confidence.we work with partner Install Insure please contact them for more info: https://www.installsure.co.uk/

Warranty Exclusions

Improper Installation: To maintain warranty validity, it’s crucial that installation is performed by an authorized professional.

External Damage: Our warranty does not cover damage resulting from external factors such as severe weather, accidents, or misuse.Maintenance Requirements: Regular maintenance, including cleaning and upkeep, is essential to keep the warranty intact.

Easy Claim Process

1. Proof of Purchase: Retain your purchase receipt, as it will be necessary for any warranty claims.

2. Contact Us: Reach out to LUXO DESIGN LTD directly or through the retailer from whom you purchased the product.

3. Inspection and Assessment: A representative may inspect the product to verify the defect and ensure it is covered under the warranty.

Extended Warranty Options

In certain regions or for specific products, LUXO DESIGN LTD may offer extended warranty options. Please check with your local LUXO DESIGN LTD distributor or visit our official website for detailed and region-specific information.

For more information about our roof windows and to explore our product range, visit [LUXO DESIGN LTD](https://www.luxodesign.com).

If you have any questions or need assistance, our customer service team is here to help.